The Elements of User Experience is not just the first book to list all of the related skills and disciplines involved in the creation of web sites, but to create a complete model of the way those practices combine to create and affect a user's experience on the web. This structure, based on the seminal diagram of the Elements, is accessible enough to be useful for high-level decision makers who need to learn about the processes involved, but still relevant enough to inform the hands-on people charged with contructing the site. The clarity with which Elements describes these processes makes this book not just a useful tool for a team building a site, but an important reference for anyone interested in web user experiences.
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